Privacy & Refund Policy
How we protect your identity and manage our transparent wallet refund system.
2. Zero Charge for Failed Codes: If an SMS code is not delivered within the countdown window, your purchase cost is 100% refunded back into your Tgsims wallet balance immediately.
1. Privacy-First Architecture
At Tgsims, privacy is our core founding mission. We believe users have the fundamental right to protect their personal cellular numbers from online tracking, marketing databases, and identity scraping.
We collect only the minimal data required to maintain your account: your chosen username, email address, and transaction references. We do not store sensitive payment card details; all financial processing is tokenized through PCI-DSS certified gateway partners.
2. Ephemeral SMS Delivery
Incoming verification codes and SMS texts transmitted through our carrier networks are processed on a temporary, ephemeral basis:
- SMS messages are decrypted in transit and made accessible solely to the authorized account holder who ordered the line.
- Temporary numbers expire after the completion or timeout of the session window.
- We never sell, rent, or trade your verification logs to data brokers, ad networks, or third parties.
3. Comprehensive Refund Policy
Our refund policy is simple, fair, and automated:
- Failed Verifications: If an ordered number does not receive an SMS verification code within the allotted countdown period, your order will automatically cancel and 100% of the funds spent on that order will immediately be refunded to your Tgsims wallet.
- Manual Cancellation: If you are waiting for a code and wish to try a different service or country, you may manually cancel the order after 3 minutes to receive an instant 100% wallet refund.
- No Cash Withdrawals of Deposited Funds: Because funds deposited into the site are digital service credits, they cannot be withdrawn to external bank accounts. They remain permanently safe in your account balance until spent.
- Referral Wallet Redemptions: Referral bonus commissions (earned at 5% from friends' spending) accumulate in your Referral Wallet and can be redeemed into your main wallet once reaching $1.00.
4. Security & Encryption Standards
We protect your session and account credentials with industry standard security protocols:
- All web traffic is enforced over strict TLS 1.3 encryption (HTTPS).
- Passwords are irreversibly hashed using standard cryptographic algorithms (Argon2 / bcrypt).
- Database records are isolated using PostgreSQL Row-Level Security (RLS).
5. Contacting Privacy Support
If you have questions about your privacy, wish to delete your account, or need verification guidance, contact our team:
- Email: tgsimsverify@gmail.com
- WhatsApp: +234 805 809 8494
- Telegram: t.me/tgsimss
